At reception: cards, forms and waiting
Every clinic visit starts at the . Staff there speak polite keigo, which Everyday Japanese 6 covers properly. Here you learn to recognise the handful of phrases they use, and the simple things you say back. Tap to hear any line. The bar at the bottom plays a hands-free drill for walking.
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25 reception words
Cards marked "you'll hear" are what staff say; the rest are things you'd say or read. Several reuse words from earlier lessons; the note says which.
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What reception staff say
Most of it is お + the verb stem + ください, which means "please…". You don't need to say it yourself, just recognise it.
| You'll hear | Plain form | Meaning |
|---|
- The insurance card. The old paper has been phased out. Now you use the My Number card () or the sheet sent to people without one. Staff often still just say .
- You pay 30%. With insurance, most adults pay of the cost. Children often pay less or nothing, depending on the city.
- Check the hours. Many small clinics close one afternoon a week and on Sundays. Look for (closed days) on the door or website.
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Three patterns to use today
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Say it in Japanese
Say each one out loud before you reveal the answer. Getting close counts.